"I think she had a heart attack or something"

At the end of July I closed my trusty PO box and filled out a mail forwarding form. I hadn’t received any mail from it at the new house. Last week I started calling the post office to find out what happened. When the post office did answer the phone the woman just said the box clerk wasn’t there and that I should try again later. She said try back in a week. That’s a bit ridiculous if you ask me. Anyways, I called back today and got the same woman. The box clerk was still out but she tried extra hard to find someone to help me out and then another woman came on the phone.

“I’m looking through the forwarding requests and I see yours. It hasn’t been processed yet.”

“oh”

“Yeah the box clerk has been sick for like three or four weeks. I think she had a heart attack or something. I’ll process this right now.”

This is just wrong on so many levels.